Privacy policy
This English version is provided for information purposes. In the event of any discrepancy, the Spanish version shall prevail.
Fisioterapia Herrera processes the personal data of people who contact us in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD). This policy explains what data we collect through this website, what we use it for and what your rights are.
Data controller
- Pedro Herrera Rodríguez (Fisioterapia Herrera)
- Tax ID (NIF) 75955420J
- Avenida Ciro Gil, Edif. Sotovilla 2, Office 17, 11311 Guadiaro (Sotogrande), Cádiz, Spain
- Email: fisioterapiaherrera@gmail.com · Phone: +34 680 91 64 76
What data we process
Only the data you give us when you contact us through the form, by email, by phone or by WhatsApp: your name, email address, phone number and the content of your message. Please do not include detailed health information in your message; we will discuss it with you in person at the clinic.
What we use it for
- To answer your enquiries and requests for information.
- To manage requests to book, change or cancel appointments.
We do not use your data to send you advertising or to build profiles.
Legal basis
Processing is based on your consent, which you give by contacting us (Art. 6.1.a GDPR), and on taking steps at your request before entering into a contract when you ask for an appointment (Art. 6.1.b GDPR). You can withdraw your consent at any time.
How long we keep it
We keep contact details for as long as needed to deal with your enquiry or appointment. If you become a patient, your clinical records are kept for the periods required by healthcare regulations. After that, the data is deleted or blocked for the legal limitation periods.
Who we share it with
We do not share your data with third parties unless required by law. To provide our service we use providers that act as data processors:
- Hostinger, as the website hosting provider.
- Google (Gmail), as the email provider, if you write to us by email or through the form.
- WhatsApp (Meta), only if you choose to contact us that way; WhatsApp's own privacy policy also applies.
Some of these providers may process data outside the European Economic Area. In that case they do so with the safeguards provided for in the GDPR, such as the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.
Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability by writing to fisioterapiaherrera@gmail.com or to the postal address above, enclosing a copy of your ID. If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
Security
We apply appropriate technical and organisational measures to protect your data. This website uses an encrypted connection (https).